Zappeo Dry Cleaning London

Elli Brougham
3 Star
Went in to get a pair of jeans tailored. The original garment cost me over £100 so was very anxious for everything to be done well as didn't want to ruin a new big purchase. I pinned the length before going in and when asked if I wanted the seam to be the same, said yes. Took a few days to get done, which was longer than other services I've used - as they finish within a few hours - but because of COVID thought it was fine. When I went to collect them the length was perfect but I really don't know what they did with the seam - they folded the bottom edge of the jeans inside, giving this weird flat look when originally they looked nothing like that. I've literally never seen jeans sewn like that, really weird, but as I pre-paid and felt uncomfortable arguing I left. Will most likely be going to another tailor when more shops can re-open to unpick the stitching and get it done properly. Cost £12, which would be good, but since the seams weren't done properly that's £12 to cut some fabric off. Anyone with some experience with a sewing machine could've hemmed them just like they did so overall feel like I wasted my money.
Sunday 7th June 2020

Jonny Mansour
5 Star
The best dry cleaners in town from my experience. Really good prices and great service
Monday 3rd June 2024

Samuel Remi
5 Star
Great service everytime, prefect alterations and cleaning. Always accommodating. One advise I'd give is for alterations, always make sure that you are measured at the dry cleaners to ensure perfect results. Measure at home at your own RISK! :-)
Wednesday 20th September 2023

Sarah Hazlehurst
5 Star
Zappeo are the best dry cleaners and always provide a brilliant service. I have been coming here for over 10 years and see the amazing Saniya pretty much every two weeks to alter a dress, tailor some trousers, or special clean a leather coat or delicate top. I even entrusted them to dry clean my wedding dress which came out beautifully. I can confirm they are consistently good and provide a friendly and professional service. Also very reasonable pricing. They go out of their way to do fast cleaning or alterations if you have a special occasion you need something for. Highly recommend.
Friday 5th May 2023

Anna Gilmore
1 Star
I needed a new zip on some trousers, they kept them for a week. Upon collection they hadn’t done it saying not possible but hadn’t called me? A bit strange. Took them to elsewhere and it was sorted in 2 days. Also there is no working phone number so you can’t call. Also the website doesn’t work either.
Monday 13th November 2023